1. Information we collect
We may collect the following categories of information when you visit BizBilling, create an account, use the app, or contact us:
- Account details such as name, business name, email address, and login credentials.
- Billing and transaction details needed to offer subscriptions, process invoices, or maintain account history.
- Business records that you choose to store in the service, such as contacts, services, invoice details, and branding information.
- Technical and usage information such as IP address, browser type, device information, request logs, and pages or features accessed.
- Support communications and feedback you send to us.
2. How we use information
We use information to:
- Provide, maintain, and secure BizBilling.
- Create and manage accounts, authenticate users, and keep sessions active.
- Send account, billing, support, security, and service-related communications.
- Process subscriptions, invoice-related workflows, and related payment operations through our service providers.
- Diagnose errors, monitor service performance, prevent abuse, and improve the product.
- Comply with legal obligations and enforce our terms and policies.
3. Cookies and similar technologies
BizBilling uses cookies and similar technologies to operate the website and application. These technologies may be used to:
- Keep users signed in and maintain secure sessions.
- Remember preferences and basic app settings.
- Protect the service against fraud, abuse, and unauthorized access.
- Support limited operational analytics, diagnostics, and performance monitoring.
If you disable cookies in your browser, some parts of BizBilling may not function correctly.
4. How we share information
We may share information with trusted service providers that help us operate BizBilling, such as hosting, email delivery, payment processing, file storage, and infrastructure providers. We may also share information when required by law, to protect rights and safety, or in connection with a merger, acquisition, financing, or sale of assets.
We do not sell personal information.
5. Payments and third-party services
BizBilling may rely on third-party providers such as payment processors, email delivery providers, hosting providers, and cloud infrastructure vendors. Those providers may process information on our behalf in accordance with their own terms and privacy commitments.
When a business connects billing providers or sends invoices through integrated services, the related payment or delivery information may be handled by those providers as part of the transaction flow.
6. Data retention and security
We retain information for as long as reasonably necessary to provide the service, meet legal or accounting obligations, resolve disputes, and enforce agreements. We use administrative, technical, and organizational safeguards designed to protect information, but no method of transmission or storage is completely secure.
7. Your choices
Depending on your relationship with BizBilling and applicable law, you may be able to request access to, correction of, or deletion of certain information. You may also be able to close your account or contact us about privacy-related questions or requests.
8. Children's privacy
BizBilling is intended for business and professional use and is not directed to children under 13. We do not knowingly collect personal information from children under 13.
9. Changes to this policy
We may update this privacy policy from time to time. If we make material changes, we may update the date at the top of this page and provide additional notice when appropriate.
10. Contact us
If you have questions about this policy or BizBilling's privacy practices, contact us at [email protected].
If you have billing questions, contact [email protected].
